{"id":9956,"date":"2025-09-30T16:24:40","date_gmt":"2025-09-30T08:24:40","guid":{"rendered":"https:\/\/eber.co\/?page_id=9956"},"modified":"2025-10-03T15:53:22","modified_gmt":"2025-10-03T07:53:22","slug":"omnichannel-loyalty-how-to-keep-customers-across-every-touchpoint-live","status":"publish","type":"page","link":"https:\/\/eber.co\/webinar\/consumer-loyalty-report\/omnichannel-loyalty-how-to-keep-customers-across-every-touchpoint-live\/","title":{"rendered":"Webinar: Omnichannel Loyalty: How to Keep Customers Across Every Touchpoint"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9956\" class=\"elementor elementor-9956\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6828259 e-flex e-con-boxed e-con e-parent\" data-id=\"6828259\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13c0945 e-flex e-con-boxed e-con e-child\" data-id=\"13c0945\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3700d1b elementor-widget elementor-widget-video\" data-id=\"3700d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=l23PjFS7hJc&amp;list=PLW0R9un4Ot5da8CUq_VOLiiOHA_F_ib-6&amp;index=2&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c6d94 elementor-widget elementor-widget-text-editor\" data-id=\"e1c6d94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On-demand Webinar<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b456b4 elementor-widget elementor-widget-heading\" data-id=\"3b456b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Omnichannel Loyalty: How to Keep Customers Across Every Touchpoint<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baad5dd elementor-widget elementor-widget-text-editor\" data-id=\"baad5dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"412\" data-end=\"437\">About this Webinar<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-060bd9a elementor-widget elementor-widget-text-editor\" data-id=\"060bd9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"210\" data-end=\"678\">This session explores how omni-channel loyalty transforms fragmented customer interactions into seamless journeys. You will learn how top brands across retail, F&amp;B, and hospitality unify online and offline touchpoints, turning every interaction into a loyalty opportunity.<\/p><p data-start=\"210\" data-end=\"678\">The webinar also covers how gamification and emotional engagement keep customers coming back, and how businesses can use data-driven frameworks to map, score, and optimize customer touchpoints.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f4f992 elementor-widget elementor-widget-heading\" data-id=\"2f4f992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Takeaways<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f05ac1b elementor-widget elementor-widget-text-editor\" data-id=\"f05ac1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"700\" data-end=\"1341\"><li data-start=\"700\" data-end=\"790\"><p data-start=\"702\" data-end=\"790\">Understand the three key customer journeys: digital-first, store-first, and connected.<\/p><\/li><li data-start=\"791\" data-end=\"906\"><p data-start=\"793\" data-end=\"906\">See how leading brands activate loyalty across multiple touchpoints instead of relying on fragmented campaigns.<\/p><\/li><li data-start=\"907\" data-end=\"999\"><p data-start=\"909\" data-end=\"999\">Learn why omni-channel loyalty programs drive up to 2.5x higher customer lifetime value.<\/p><\/li><li data-start=\"1000\" data-end=\"1113\"><p data-start=\"1002\" data-end=\"1113\">Discover the role of gamification, such as mystery boxes and spin-the-wheel, in boosting customer engagement.<\/p><\/li><li data-start=\"1114\" data-end=\"1212\"><p data-start=\"1116\" data-end=\"1212\">Gain access to a touchpoint mapping framework that balances transactional and emotional value.<\/p><\/li><li data-start=\"1213\" data-end=\"1341\"><p data-start=\"1215\" data-end=\"1341\">Learn how to align front-end experiences, customer engagement, and back-end insights to create a seamless loyalty ecosystem.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecab680 e-flex e-con-boxed e-con e-parent\" data-id=\"ecab680\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>https:\/\/www.youtube.com\/watch?v=l23PjFS7hJc&#038;list=PLW0R9un4Ot5da8CUq_VOLiiOHA_F_ib-6&#038;index=2 On-demand Webinar Omnichannel Loyalty: How to Keep Customers Across Every Touchpoint About this Webinar This session explores how omni-channel loyalty transforms fragmented customer interactions into seamless journeys. You will learn how top brands across retail, F&amp;B, and hospitality unify online and offline touchpoints, turning every interaction into a loyalty opportunity. The webinar also covers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1563,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9956","page","type-page","status-publish","hentry"],"blocksy_meta":[],"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/pages\/9956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/comments?post=9956"}],"version-history":[{"count":0,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/pages\/9956\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/pages\/1563"}],"wp:attachment":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/media?parent=9956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}