{"id":10347,"date":"2025-12-18T15:27:31","date_gmt":"2025-12-18T07:27:31","guid":{"rendered":"https:\/\/eber.co\/?p=10347"},"modified":"2026-03-11T16:05:32","modified_gmt":"2026-03-11T08:05:32","slug":"eber-eat365-automating-loyalty-for-fb-growth","status":"publish","type":"post","link":"https:\/\/eber.co\/blogs\/eber-eat365-automating-loyalty-for-fb-growth\/","title":{"rendered":"Eber \u00d7 Eats365: Automating Loyalty for F&#038;B Growth"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10347\" class=\"elementor elementor-10347\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65b164f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65b164f8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b5d4f32\" data-id=\"1b5d4f32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11ca61d elementor-widget elementor-widget-image\" data-id=\"11ca61d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"638\" src=\"https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-1024x638.png\" class=\"attachment-large size-large wp-image-10349\" alt=\"\" srcset=\"https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-1024x638.png 1024w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-300x187.png 300w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-768x479.png 768w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-1536x958.png 1536w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6.png 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c96b4be elementor-widget elementor-widget-heading\" data-id=\"c96b4be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why Smart F&amp;B Brands Are Automating Loyalty (And You Should Too)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d48b95 elementor-widget elementor-widget-post-info\" data-id=\"9d48b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-c11eacd elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/eber.co\/author\/eberstg\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tpeggy\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b877dd elementor-widget elementor-widget-text-editor\" data-id=\"4b877dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Remember the last time your staff forgot to add loyalty points for a regular customer? Or when they had to juggle between your POS, three different apps, and a calculator just to process a simple reward redemption?<\/p><p>You&#8217;re not the only one. Many restaurants want to build stronger customer loyalty but struggle because loyalty processes are often too manual, too fragmented, or too time-consuming.<\/p><p>But here&#8217;s what&#8217;s changing: leading restaurants are now automating their entire loyalty journey, and the results are remarkable.<!-- notionvc: 5f838c04-0e05-4ad2-93c5-9295a7530d99 --><!-- notionvc: 506d9d29-9233-4e5c-a223-c54250569b36 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7617d76e elementor-widget elementor-widget-text-editor\" data-id=\"7617d76e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>The Hidden Cost of Manual Loyalty Programs<\/strong><\/h2><p>Let&#8217;s talk numbers. The average F&amp;B outlet spends 2-5 hours per week manually managing loyalty programs. That&#8217;s your staff:<\/p><ul><li>Manually recording points at checkout<\/li><li>Verifying rewards across different systems<\/li><li>Reconciling data at end-of-day<\/li><li>Handling customer disputes about missing points<\/li><\/ul><p>Multiply that by your number of locations, and you&#8217;re looking at serious operational drag.<\/p><p>But the real cost? The customers you&#8217;re losing. When checkout takes too long or points don&#8217;t appear instantly, customers simply stop participating. And in today&#8217;s ultra-competitive F&amp;B market, that&#8217;s a table you can&#8217;t afford to lose.<\/p><h3><strong>What If Loyalty Just&#8230; Happened?<\/strong><\/h3><p>This is exactly what the <strong>Eber x Eats365 integration<\/strong> solves. A partnership built to remove friction from loyalty operations and help restaurants grow faster. The moment a transaction completes in Eats365, loyalty points flow automatically to your customer&#8217;s account. No manual entry. No forgotten points.<\/p><p>Here&#8217;s how the magic works:<\/p><p>When a customer completes their purchase, Eats365 sends transaction data: purchase amount and items ordered, directly to Eber. Simultaneously, Eber sends back customer identification, loyalty balance, and any reward redemption instructions to Eats365 during checkout. Everything syncs in real-time.<\/p><p>Your staff? They just process the sale like normal. The system handles everything else.<\/p><p><!-- notionvc: 03f263be-eb31-49be-a276-1d4afcecd5bc --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db37b03 elementor-widget elementor-widget-menu-anchor\" data-id=\"db37b03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"header2subtitle2\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e37d73 elementor-widget elementor-widget-image\" data-id=\"3e37d73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"638\" src=\"https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-7-1024x638.png\" class=\"attachment-large size-large wp-image-10348\" alt=\"\" srcset=\"https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-7-1024x638.png 1024w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-7-300x187.png 300w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-7-768x479.png 768w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-7-1536x958.png 1536w, https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-7.png 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91eff9 elementor-widget elementor-widget-text-editor\" data-id=\"a91eff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>The Unified Customer View You&#8217;ve Been Missing<\/strong><\/h3><p>One of the biggest frustrations F&amp;B operators share with us: &#8220;I know my customers visit multiple locations, but each outlet has different information.&#8221;<\/p><p>With Eber x Eats365, this disconnected data problem disappears. Whether a customer visits your downtown location on Monday or your suburban branch on Friday, you see their complete journey:<\/p><ul><li>Total spending across all outlets<\/li><li>Favorite menu items<\/li><li>Visit frequency patterns<\/li><li>Loyalty balance in one place<\/li><\/ul><p>This isn&#8217;t just convenient, it&#8217;s powerful intelligence that helps you understand what actually drives repeat visits.<\/p><h3><strong>Real Intelligence, Real Results<\/strong><\/h3><p>The integration unlocks insights that manual systems simply can&#8217;t provide:<\/p><p>\u2705\u00a0<strong>Peak Time Patterns:<\/strong> Discover that your high-value customers prefer dining at 2 PM on weekdays? Adjust staffing and create targeted promotions for exactly when they visit.<\/p><p>\u2705\u00a0<strong>Menu Item Performance:<\/strong> See which dishes drive repeat visits versus which ones don&#8217;t resonate, broken down by customer segment.<\/p><p>\u2705\u00a0<strong>Churn Risk Alerts:<\/strong> Identify your regulars who haven&#8217;t visited in 30 days and automatically trigger a &#8220;we miss you&#8221; reward.<\/p><p>\u2705\u00a0<strong>Customer Segmentation:<\/strong> The system automatically groups customers by behavior. Your VIPs, your frequent visitors, your at-risk customers, where you can market to each group appropriately.<\/p><h3><strong>The ROI That Actually Matters<\/strong><\/h3><p>Let&#8217;s break down what F&amp;B operators are seeing:<\/p><ol><li><strong>Reduced Acquisition Costs:<\/strong> Retaining existing customers costs 5-25 times less than acquiring new ones. When your loyalty program actually works, you spend less on customer acquisition.<\/li><li><strong>Faster Service:<\/strong> Reduced transaction time means shorter queues and improved customer throughput during peak hours. When the lunch rush hits, this matters enormously<\/li><li><strong>Staff Efficiency:<\/strong> Those 2-5 hours per week your staff spent on loyalty management? They&#8217;re now focused on customer service and operational excellence<\/li><li><strong>Fraud Prevention:<\/strong> Automated systems prevent errors and fraudulent reward claims that cost operators thousands annually.<\/li><\/ol><h3><strong>Scaling Without the Chaos<\/strong><\/h3><p>Here&#8217;s where most multi-location F&amp;B businesses hit a wall: as you add outlets, loyalty management complexity multiplies. Each new location means more data to reconcile, more staff to train, more room for inconsistency.<\/p><p>The <strong>Eber x Eats365 integration<\/strong> flips this equation. Adding a new location? The centralized system means you maintain the same loyalty program, same customer data, same reporting across all outlets. Your member base grows without performance degradation.<\/p><p>Cloud-based infrastructure supports unlimited member growth. Whether you have 1,000 customers or 100,000, the system scales seamlessly.<\/p><h3><strong>The Future of F&amp;B Loyalty Is Already Here<\/strong><\/h3><p>The most forward-thinking F&amp;B operators aren&#8217;t just thinking about loyalty cards anymore. They&#8217;re building comprehensive customer experiences:<\/p><p><strong>AI-Powered Personalization:<\/strong><\/p><p>Algorithms predict what rewards each customer actually wants based on their behavior, automatically offering personalized incentives in real-time.<\/p><p><strong>Omnichannel Loyalty:<\/strong><\/p><p>Your customers earn and redeem rewards whether they dine in, order delivery, or use mobile apps \u2014 all tracked in one place.<\/p><p><strong>Embedded Payments:<\/strong><\/p><p>Customers tap their phone to pay and automatically earn\/redeem rewards in one seamless action.<\/p><p><strong>Social Integration:<\/strong><\/p><p>Customers share rewards, refer friends, and participate in community challenges directly through your POS system.<\/p><p><strong>Sustainability Rewards:<\/strong><\/p><p>Reward customers for eco-friendly choices like bringing reusable containers or choosing plant-based options.<\/p><h3><strong>Getting Started Is Easier Than You Think<\/strong><\/h3><p>The best part? You don&#8217;t need a technical team or months of implementation.<\/p><p>The integration typically takes minimal setup time, works with your standard Eber and Eats365 installations, and comes with dedicated onboarding support from both teams. Training is simple, if your staff can use Eats365, they can use the integrated loyalty system.<\/p><p><strong>Your Next Step<\/strong><\/p><p>The gap between F&amp;B businesses that thrive and those that struggle often comes down to how well they retain customers. Manual loyalty programs are becoming a competitive disadvantage in today&#8217;s fast-paced market.<\/p><p>The <strong>Eber x Eats365 integration<\/strong> gives you enterprise-level loyalty automation at a fraction of the cost and complexity.<\/p><p>Ready to see how automated loyalty can transform your operations? Let&#8217;s talk about your specific needs and show you exactly how this works for F&amp;B businesses like yours.<\/p><p><!-- notionvc: 0ce63de6-656f-43f2-9fbb-6cfde653f970 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af78f72 elementor-widget elementor-widget-shortcode\" data-id=\"af78f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-na2.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"7684317\",\n    formId: \"d859b38d-39eb-4fa7-9c97-747831210ad7\",\n    region: \"na2\"\n  });\n<\/script><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section 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Choy<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Why Your Loyalty Portal Pages Take So Long to Update (And How to Fix It) Product Update &nbsp;\u00b7&nbsp; Portal Pages Why Your \u2026<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"51\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-classic\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-Bimbo-Concept-Artpiece-Taught-Us-About-Identity-Retention-blog-image-600x400.png\" class=\"attachment-gb-block-post-grid-landscape size-gb-block-post-grid-landscape wp-image-13993\" alt=\"\" srcset=\"https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-Bimbo-Concept-Artpiece-Taught-Us-About-Identity-Retention-blog-image-600x400.png 600w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-Bimbo-Concept-Artpiece-Taught-Us-About-Identity-Retention-blog-image-300x200.png 300w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-Bimbo-Concept-Artpiece-Taught-Us-About-Identity-Retention-blog-image-1024x683.png 1024w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-Bimbo-Concept-Artpiece-Taught-Us-About-Identity-Retention-blog-image-768x512.png 768w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-Bimbo-Concept-Artpiece-Taught-Us-About-Identity-Retention-blog-image.png 1536w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-overlay\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/eber.co\/blogs\/what-bimbo-concept-artpiece-taught-us-about-identity-retention\/\" target=\"_self\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/eber.co\/blogs\/what-bimbo-concept-artpiece-taught-us-about-identity-retention\/\" target=\"_self\">\n\t\t\t\tWhat Bimbo Concept &#038; Artpiece Taught Us About Identity Retention\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/eber.co\/author\/jenny\/\" rel=\"author\">Jenny Choy<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">Identity Retention: Why Your Best Customers Stop Comparing The Eber Show &nbsp;\u00b7&nbsp; Identity Retention Identity Retention: Why Your Best Customers Stop Comparing \u2026<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<div class=\"premium-blog-post-outer-container\" data-total=\"51\">\n\t\t\t<div class=\"premium-blog-post-container premium-blog-skin-classic\">\n\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumb-effect-wrapper\">\n\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-container premium-blog-zoomin-effect\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-3-Operators-Taught-Us-About-Loyalty-in-2026_2-600x400.png\" class=\"attachment-gb-block-post-grid-landscape size-gb-block-post-grid-landscape wp-image-13991\" alt=\"\" srcset=\"https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-3-Operators-Taught-Us-About-Loyalty-in-2026_2-600x400.png 600w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-3-Operators-Taught-Us-About-Loyalty-in-2026_2-300x200.png 300w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-3-Operators-Taught-Us-About-Loyalty-in-2026_2-1024x683.png 1024w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-3-Operators-Taught-Us-About-Loyalty-in-2026_2-768x512.png 768w, https:\/\/eber.co\/wp-content\/uploads\/2026\/09\/What-3-Operators-Taught-Us-About-Loyalty-in-2026_2.png 1536w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-thumbnail-overlay\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/eber.co\/blogs\/what-3-operators-taught-us-about-loyalty-in-2026\/\" target=\"_self\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-blog-content-wrapper \">\n\n\t\t\t\t\t<div class=\"premium-blog-inner-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"premium-blog-entry-title\">\n\t\t\t<a href=\"https:\/\/eber.co\/blogs\/what-3-operators-taught-us-about-loyalty-in-2026\/\" target=\"_self\">\n\t\t\t\tWhat 3 Operators Taught Us About Loyalty in 2026\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"premium-blog-entry-meta\">\n\t\t\t\t\t\t\t<div class=\"premium-blog-post-author premium-blog-meta-data\">\n\t\t\t\t\t<i class=\"fa fa-user fa-fw\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<a href=\"https:\/\/eber.co\/author\/jenny\/\" rel=\"author\">Jenny Choy<\/a>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"premium-blog-content-inner-wrapper\">\n\t\t<p class=\"premium-blog-post-content\">&nbsp; &nbsp; The Eber Show \u00a0\u00b7\u00a0 Retention Playbook Three Categories, Three Conversations, One Retention Principle Between July and August we recorded three \u2026<\/p>\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Why Smart F&amp;B Brands Are Automating Loyalty (And You Should Too) Remember the last time your staff forgot to add loyalty points for a regular customer? Or when they had to juggle between your POS, three different apps, and a calculator just to process a simple reward redemption? You&#8217;re not the only one. Many restaurants [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[96],"tags":[],"class_list":["post-10347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-spotlight"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"featured_image_src":"https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-600x400.png","featured_image_src_square":"https:\/\/eber.co\/wp-content\/uploads\/2025\/12\/image-6-600x600.png","author_info":{"display_name":"peggy","author_link":"https:\/\/eber.co\/author\/eberstg\/"},"_links":{"self":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/posts\/10347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/comments?post=10347"}],"version-history":[{"count":0,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/posts\/10347\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/media\/10349"}],"wp:attachment":[{"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/media?parent=10347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/categories?post=10347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eber.co\/wp-json\/wp\/v2\/tags?post=10347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}